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The Support Forums have now moved to MyHogash Customer Dashboard.

We're shutting down this support forums in favor of our newly launched Hogash Studio Customer Dashboard, where you can manage your purchases, activate your Kallyas copy, get updates and announcements.

To create a new support ticket, please head over to the Customer Dashboard - Support Tickets.

If you already created new support topics in the last few days, they will be solved here, however we're restricting creating new topics.

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KALLYAS – WordPress Theme

Forum ⁄ Forums ⁄ WordPress themes ⁄ KALLYAS – WordPress Theme

Forum › Forums › WordPress themes › KALLYAS – WordPress Theme

Viewing 16 topics - 1 through 15 (of 20,124 total)
1 2 3 … 1,340 1,341 1,342 →
    • Topic
    • Voices
    • Posts
    • Last Post
    • [Resolved] API Connection fail (SSL connection problems, activation failing)

      Started by: Marius

    • 1
    • 1
    • 5 years, 11 months ago

      Marius

    • [Resolved] footer icons best practice

      Started by: waytechgr

    • 2
    • 6
    • 4 years, 11 months ago

      waytechgr

    • Duplicated porfolio items bug

      Started by: designyes

    • 2
    • 5
    • 5 years, 2 months ago

      designyes

    • Overlay Navigation

      Started by: dexterra

    • 2
    • 4
    • 5 years, 3 months ago

      dexterra

    • Error with activating

      Started by: Boongalo

    • 3
    • 6
    • 5 years, 4 months ago

      Boongalo

    • Newsletter Modification

      Started by: seanhere

    • 4
    • 10
    • 5 years, 9 months ago

      Marius

    • problema cu adaugarea in cos pe modaitalia.xyz

      Started by: casoni

    • 2
    • 3
    • 5 years, 9 months ago

      casoni

    • Search Bar on Header – WooCommerce Products Search Plugin

      Started by: Hero

    • 3
    • 7
    • 5 years, 10 months ago

      Hero

    • Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary

      Started by: francescasi

    • 5
    • 11
    • 5 years, 10 months ago

      Marius

    • Shopping Cart not visible in Header Style 1.4 (#4)

      Started by: astrovik

    • 3
    • 4
    • 5 years, 10 months ago

      Marius

    • Email Confirmation

      Started by: d1234

    • 3
    • 9
    • 5 years, 10 months ago

      Marius

    • changed the custom opened width of the top nav (since updating?)

      Started by: 3dcentrum

    • 4
    • 15
    • 5 years, 10 months ago

      hookro

    • Icomoon lost in advanced-options 1 2

      Started by: rwwebdesign

    • 5
    • 22
    • 5 years, 10 months ago

      rwwebdesign

    • Free quote not sending emails to client (admin receieves the email)

      Started by: e-novweb

    • 3
    • 12
    • 5 years, 11 months ago

      Stefan

    • Kallyas Not Updating Automatically

      Started by: glynn.leroux

    • 3
    • 5
    • 5 years, 11 months ago

      glynn.leroux

    • Update to Kallyas v4.9.0 1 2 3

      Started by: hark

    • 5
    • 32
    • 5 years, 11 months ago

      Marius

  •  

Viewing 16 topics - 1 through 15 (of 20,124 total)
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DOCUMENTATION TOPICS

  • Code Snippets / Helpers (11)
  • Troubleshooting (22)
  • Customisations (9)
  • Installation (10)
  • Using child theme (6)
  • Theme Features (4)
  • Additional help (19)
  • Page specific options (2)
  • Portfolio (2)
  • Setting up blog (1)
  • Shortcodes (1)
  • Widgets (2)
  • Page Builder Features (10)
  • Page Builder Elements (97)
  • General information (4)

KALLYAS WP. VIDEO TUTORIALS

  • Getting Started (13)
  • Page Builder Introduction (8)
  • Kallyas Options (23)
  • Page Builder Elements (102)
  • Various features (5)
  • Portfolio (2)
  • WooCommerce Integration (5)
  • Customisations (6)
  • Tips & Tricks (13)
  • Register

QUICK F.A.Q:

Why doesn't the background-video load onto my smartphone?

That's the normal behaviour actually. Only a poster image (static) will be displayed. That's because videos on smartphones or general smartphone operating systems are very problematic. Some of the problems are:

  • They take over the video, modify the z-layering structure, for example z-index. This alone generates a ton of problems;
  • OS's add own controls which are built-in the operating system and are not customisable;
  • Can't autoplay a video (bandwidth consumption protection)
  • Can't override any system option.

What will do work is videos that are inside a player, for example a video that's launched in a modal window, or a video embeded into the article.

So basically a video background should do what it supposed to, to display a video in the background. Unfortunately the problems of having them enabled on mobiles are too big so this is turned off by default.

Are there any alternatives for importing dummy data?

First, try to install WordPress & Kallyas theme on your localhost ( how to install wordpress on localhost - video tutorials )

Then, import the dummy data. It should run properly and smoothly on localhost.

After the installation is done, install the plugin called "All in one WP Migration" and begin initiating the migration process ( video example here ).

Then you will need to upload the migration packages and migrate them online, onto your server and follow the installation instructions.

Installing dummy data doesn't work, what to ask my hosting support?

Unfortunately every case is different than another and it depends on the server configuration. So basically there isn't a special "guide", just a few settings that might be needed to be changed by your hosting companies, for example:

  • Stop blocking calls to our server Kallyas.net
  • Make sure there's a good ping to our server
  • Have a memory limit around ~256 just for the import (it can be later lowered back)
  • Have a bigger timelimit (for example, if the timelimit is 300s but the connection to our server is very slow, that limit will be exceeded)

It mostly depends on your hosting system admin to give you a hand and at least for one hour, to make some temporary settings that will permit you to install the dummy data.

On our side, we will continuously be aware of this and try to find solutions for this. Thanks for understanding!

Since the update, my images are displayed large/small on WooCommerce

Apologies for that! We had to improve/upgrade the resizing methods. To "fix" the problem, please download Regenerate WordPress Plugin

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