Hogash Support Forums | Forum: KALLYAS

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- [Resolved] API Connection fail (SSL connection problems, activation failing)
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- 2 years ago
  Marius
- [Resolved] footer icons best practice
  Started by: waytechgr
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- 1 year, 1 month ago
  waytechgr
- Duplicated porfolio items bug
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  designyes
- Overlay Navigation
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  dexterra
- Error with activating
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- Newsletter Modification
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  Marius
- problema cu adaugarea in cos pe modaitalia.xyz
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- Search Bar on Header – WooCommerce Products Search Plugin
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  Hero
- Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary
  Started by: francescasi
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- 2 years ago
  Marius
- Shopping Cart not visible in Header Style 1.4 (#4)
  Started by: astrovik
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- 2 years ago
  Marius
- Email Confirmation
  Started by: d1234
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- 9
- 2 years ago
  Marius
- changed the custom opened width of the top nav (since updating?)
  Started by: 3dcentrum
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- 2 years ago
  hookro
- Icomoon lost in advanced-options 1 2
  Started by: rwwebdesign
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  rwwebdesign
- Free quote not sending emails to client (admin receieves the email)
  Started by: e-novweb
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- 2 years ago
  Stefan
- Kallyas Not Updating Automatically
  Started by: glynn.leroux
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- 2 years ago
  glynn.leroux
- Update to Kallyas v4.9.0 1 2 3
  Started by: hark
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- 2 years ago
  Marius

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Why doesn't the background-video load onto my smartphone?

That's the normal behaviour actually. Only a poster image (static) will be displayed. That's because videos on smartphones or general smartphone operating systems are very problematic. Some of the problems are:

They take over the video, modify the z-layering structure, for example z-index. This alone generates a ton of problems;
OS's add own controls which are built-in the operating system and are not customisable;
Can't autoplay a video (bandwidth consumption protection)
Can't override any system option.

What will do work is videos that are inside a player, for example a video that's launched in a modal window, or a video embeded into the article.

So basically a video background should do what it supposed to, to display a video in the background. Unfortunately the problems of having them enabled on mobiles are too big so this is turned off by default.

Are there any alternatives for importing dummy data?

First, try to install WordPress & Kallyas theme on your localhost ( how to install wordpress on localhost - video tutorials )

Then, import the dummy data. It should run properly and smoothly on localhost.

After the installation is done, install the plugin called "All in one WP Migration" and begin initiating the migration process ( video example here ).

Then you will need to upload the migration packages and migrate them online, onto your server and follow the installation instructions.

Installing dummy data doesn't work, what to ask my hosting support?

Unfortunately every case is different than another and it depends on the server configuration. So basically there isn't a special "guide", just a few settings that might be needed to be changed by your hosting companies, for example:

Stop blocking calls to our server Kallyas.net
Make sure there's a good ping to our server
Have a memory limit around ~256 just for the import (it can be later lowered back)
Have a bigger timelimit (for example, if the timelimit is 300s but the connection to our server is very slow, that limit will be exceeded)

It mostly depends on your hosting system admin to give you a hand and at least for one hour, to make some temporary settings that will permit you to install the dummy data.

On our side, we will continuously be aware of this and try to find solutions for this. Thanks for understanding!

Since the update, my images are displayed large/small on WooCommerce

Apologies for that! We had to improve/upgrade the resizing methods. To "fix" the problem, please download Regenerate WordPress Plugin

The Support Forums have now moved to MyHogash Customer Dashboard.

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