August 17, 2016 at 5:22 pm #254719
Please send me direct link with product in case.
I need to check your page regarding this issue.
Thank youAugust 18, 2016 at 8:10 am #254769August 18, 2016 at 11:54 am #254818
Can you provide your ftp user, host, pass please?
Also can you try to disable all extensions that are installed (others then extensions from our pack) , set joomla default theme as default to see if is an issue from VM.August 18, 2016 at 11:59 am #254820August 18, 2016 at 3:55 pm #254893
Can you please try to disable all extensions that are installed (others then extensions from our pack) , set joomla default theme as default to see if is an issue from VM.?August 18, 2016 at 4:02 pm #254894This reply has been marked as private.August 19, 2016 at 7:50 am #254947August 19, 2016 at 12:56 pm #254987
Is strange because in our tests from our servers is working without issues.
Can you send me please direct link with product that is not working?
Or now product x is working and product Y is not working … after 10seconds, product X is not working and Y is working?
Thank youAugust 19, 2016 at 3:51 pm #255047
after testing i figure out that the page loads if you pasting the url on the browser. by clicking within the shop some times it won’t load the multi product. But when you copy the url and open a new tab and paste it then the multi product shows up? strange problem… i’ll show you this with a video demo. (chrome & safari, same problem) OR if you visit the product a second time by clicking the shop, the multi will load…
Joomla 3.6.2 | VirtueMart 3.0.18August 19, 2016 at 4:00 pm #255051August 20, 2016 at 1:19 am #255093
Please try to use joomla default theme for testing, and tell me please if is the same.September 2, 2016 at 10:01 am #256971
with the default theme its working. can you try this too?
Joomla 3.6.2 | VirtueMart 3.0.18September 30, 2016 at 10:12 am #260300
can you please help me, the product selection won’t work. i’ve tried everything without success. This happened after updating joomla and VM….
Joomla 3.6.2 | VirtueMart 3.0.18October 19, 2016 at 5:39 pm #262315
my problem still exists, can you please help?
Joomla 3.6.2 | VirtueMart 3.0.18
Ticket is closed.