Forum › Forums › Joomla › Ekho Template for Joomla › Direct contact for support
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December 26, 2015 at 4:40 pm #223849
Hi there,
not sure whether Laurentiu is still working for you – he was the one who had made some changes to make our website more secure, hide “joomla stuff” etc.
I don’t know if it’s because of those changes, but I can not upgrade our website from Joomla 2.5 to 3. There are some issues coming up and I am not a web developer to be able to deal with them. I’ve done all the template and extentions updates so far, but the core of the problem seems to lie somewhere else.. maybe the database needs to be fixed, I’m not sure.
Envato tells me I have 2 months of support for this template left, so I would like to ask you to establish a direct contact – not via this support forum, but preferably via email or even skype and help me migrate the website to joomla 3 ASAP, as our website gets hacked on a regular basis!
Please let me somehow about the support options.
Cheers! Andreas
December 26, 2015 at 5:25 pm #223850Hello,
Can i recmand to you some great extensions for protection? to prevent hacking your website? Are free and are on joomla extensions website.December 26, 2015 at 5:58 pm #223852Hello Ionut,
sure, but Laurentiu had already installed RS firewall and Marco’s interceptor warning, it still does not prevent the MySQL injections. Even our provider had emailed and urged us to upgrade to Joomla 3, so staying on Joomla 2.5 is not an option. Joomla 2.5 and also some of the versions J3 have known security issues, which are only get fixet with the latest Joomla updates.<br />
We still need your help for the migration, guys!December 27, 2015 at 2:46 am #223855Hello,
I don’t know what modification did Laurentiu. Why did you don’t install joomla latest version and migrate all your stuff there and install those protect extensions?If you still have hacked and you still use marco’s .. did you tried to move to another server?
I use marcos and i never was hacked.December 27, 2015 at 3:15 pm #223860Hi Lonut,
These are the changes Laurentiu told me he did:
“1) I’ve moved and modified folders from the joomla template up to root, to hide this is a joomla website, you can look at the source code in homepage to see.”
“2) I’ve install RS Firewall and scan weakness and i made fixes, i moved to joomla configuration.php to one level up in folder “files”.”
(now the file configuration.php is being used not from that folder “files”, but from its usual directory – “html”. I don’t know what happened there and why the configuration.php from “files” is being ignored)
“3) Now you have a master password for administration login: *****”
“4) I’ve install Marco’s SQL Injection to prevent injection to your database.”
Also, there were some problems with the supersized slideshow, and Laurentiu had fixed it by changing the code I think.I don’t quite understand your question about joomla migration. This is actually the main problem – to migrate the website, but without rebuilding the whole structure, installing all the plugins and pasting the content manually to each page. This is not the idea of migration.
If I reinstall all of the plugins (where I don’t know which of those I need and which not, because I’ve installed the whole EKHO package back then), some of them, like that supersized slideshow might not work properly, who is going to help me then with the small errors, misplacements, false functionality etc?What we need is an upgrade via Joomla’s update functionality, and not a clean install and copying all the content afterwards.
As for the Marco’s, yes, it fights most of the attacks, but some of them come through with the MySQL injection, after which each page becomes blank.
What do you mean by the new server? A new hosting provider or another server of the same hosting provider?
Cheers!
AndreasDecember 27, 2015 at 6:38 pm #223863Hello,
For the moment i can answer to you at this question:
What do you mean by the new server? A new hosting provider or another server of the same hosting provider?you can try to move to another host vompany, because if you have manny hacks… and your site is protected…. so problem can be from your hosting provider.
Did you tried another company provider? Something better?
December 27, 2015 at 7:55 pm #223866Well, we have had also hacks before the Laurentiu’s changes with another hosting provider, but since these security measures were made and I kept Joomla 2.5 always updated, we haven’t had any problems. It all started when the J 2.5 support was discontinued.
Regarding the hosting provider’s security, in Germany they all will tell you the same thing – website security is your concern, they just deliver the webspace, but you should take security measures on your own. Actually, we have pretty good provider and they claim to be a test winner: http://alfahosting.de/ So I don’t see how to recognize a “better provider”. They all claim all the good things like in any ad.
December 27, 2015 at 8:26 pm #223867This reply has been marked as private.December 30, 2015 at 1:36 pm #224027This reply has been marked as private.December 30, 2015 at 2:44 pm #224031This reply has been marked as private.December 30, 2015 at 3:53 pm #224034This reply has been marked as private.December 30, 2015 at 4:40 pm #224035This reply has been marked as private.December 30, 2015 at 6:25 pm #224037This reply has been marked as private.December 31, 2015 at 1:27 am #224040Hi,
You can just install ekho quickinstall demo. there you have all you need to be like in our demo.December 31, 2015 at 2:26 am #224043Yes, but last time I’ve quick installed demo, I had lots of stuff I don’t need. Those were articles, images, many plugins I don’t need like newsletter etc etc.. So I was wondering if there was a list of the least extensions needed in order to run the template – without any content or menue structure?
Because, last time I wanted to uninstall or deactivate extensions and there were so many of them and I had no idea, if they were needed by EKHO, or they were the Joomla’s own extensions, so I had to leave them active…
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Ticket is closed.