February 16, 2017 at 6:16 pm #277094
Oh! i just found out that I need to put several spaces between the lines for the paragraph in paragraph form. Thanks.
AlmaFebruary 17, 2017 at 5:59 pm #277220CosminParticipantPost count: 17572This reply has been marked as private.February 18, 2017 at 7:12 pm #277270
While waiting to hear back from you, I have reached out to others to help find a solution. One of those people is from the All-In-One, Migration Plugin’s Support Team. Her name is PIM and she wrote today,
“Pim Jitsawang (ServMask Inc.)
Feb 18, 20:53 ICT
Is it possible for you to contact your theme author about the issue?
AlmaFebruary 19, 2017 at 10:58 am #277274February 19, 2017 at 11:22 am #277275February 20, 2017 at 4:33 pm #277380CosminParticipantPost count: 17572This reply has been marked as private.February 20, 2017 at 9:38 pm #277400February 20, 2017 at 10:07 pm #277401February 21, 2017 at 8:09 pm #277430
I have paid for support and when you changed over to your new dashboard, it shows my support has expired. That is true. Below see the invoice and restore my service please
Date Order ID Type Detail Price Amount<br />
31 Jan 2017 51013039<br />
KALLYAS – Creative eCommerce Multi-Purpose WordPress Theme (6 months extended support)
31 Jan 2017 51013039 Purchase<br />
Handling fee for order 51013039
31 Jan 2017 Deposit
Deposit via PayPal
AlmaFebruary 21, 2017 at 8:19 pm #277431
I meant to say that my support has not expired, It is good until Aug 2017. Please restore my support service.February 21, 2017 at 9:10 pm #277432
I need help, please. WP Dashboard showed that Kallys needed to be updated. I clicked on apply update and receive the following message. Also I am no longer connected Hogash Server.
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Kallyas (1/1)
Kallyas updated successfully. Show Details
Disabling Maintenance mode…
Warning: require_once(class-envato-protected-api.php): failed to open stream: No such file or directory in /home/content/a2pnexwpnas02_data02/21/3852121/html/wp-content/themes/kallyas/framework/modules/envato_theme_updater/class-pixelentity-theme-update.php on line 33
Fatal error: require_once(): Failed opening required ‘class-envato-protected-api.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/a2pnexwpnas02_data02/21/3852121/html/wp-content/themes/kallyas/framework/modules/envato_theme_updater/class-pixelentity-theme-update.php on line 33February 22, 2017 at 9:04 pm #277453February 28, 2017 at 8:23 pm #277504MariusParticipantPost count: 1048
As you know already these forums are now closed and we’re pushing all support to our new platform. That’s why i’m going to close this thread and future tickets will be exclusively opened through our new platform.
Stefan just replied to your #300 support ticket in regards to that redirect. I must say i spent 2 hours trying to figure out what that happens and Stefan noticed the redirect which seems to be the problem. As he recommended, please contact Godaddy hosting’s support and ask them to cleanup any object cache that might result in this “302 Moved Temporarely” issue.
The topic ‘I imported the demo App; two different versions of it were imported.’ is closed to new replies.