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Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary

Forum ⁄ Forums ⁄ WordPress themes ⁄ KALLYAS – WordPress Theme ⁄ Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary

Forum › Forums › WordPress themes › KALLYAS – WordPress Theme › Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary

This topic is: not resolved
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
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  • February 8, 2017 at 9:22 am #275477
    francescasi
    Participant
    Post count: 37
    This reply has been marked as private.
    February 8, 2017 at 9:24 am #275478
    francescasi
    Participant
    Post count: 37
    This reply has been marked as private.
    February 8, 2017 at 10:18 am #275486
    Mihai
    Participant
    Post count: 880

    Hello

    Would you mind providing me with login credentials so I can take a closer look? Please reply with following info:

    – Link to your website
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures that your information is only visible to our staff.

    February 9, 2017 at 9:45 am #275719
    francescasi
    Participant
    Post count: 37
    This reply has been marked as private.
    February 9, 2017 at 11:28 am #275748
    hookro
    Participant
    Post count: 1429

    Hi,

    Can you please provide the FTP credentials also?

    Regards,

    Dragos.

    February 16, 2017 at 10:26 am #276912
    francescasi
    Participant
    Post count: 37
    This reply has been marked as private.
    February 17, 2017 at 12:40 pm #277164
    Cosmin
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    Post count: 17572
    This reply has been marked as private.
    February 25, 2017 at 11:35 am #277479
    francescasi
    Participant
    Post count: 37
    This reply has been marked as private.
    February 28, 2017 at 9:15 pm #277506
    Marius
    Participant
    Post count: 1048

    Hi there!

    I have updated Kallyas to the latest version and i spent over an hour to figure out how to cleanup the cache. There seems to be a cache that’s really, really caching assets. Basically if you access through cpanel or FTP you will see that phisically css assets are updated, however if accessed through http eg: https://www.francescasi.it/wp-content/uploads/kallyas-builder/cache/1385-layout.css , it’s still the old css before the update.

    I haven’t found any solution and i recommend contacting your hosting support to either disable the server cache or flush the existing cache.

    Or maybe there’s a Cloudflare cache?

    Please let me know how it goes! Thanks!

    Marius

    March 7, 2017 at 10:52 am #277520
    francescasi
    Participant
    Post count: 37
    This reply has been marked as private.
    March 12, 2017 at 9:12 pm #277532
    Marius
    Participant
    Post count: 1048

    Hi there!

    Sorry for the late reply, as you probably noticed we closed these forums in favour to our new support ticketing platform at https://my.hogash.com/support/ and we’re checking these forums much rarely.

    I see the problems have been solved. From what i see the IosSlider element (as well as the page builder itself) work fine eg: http://hogash.d.pr/DQ0e .

    There was an issue when i first accessed the page in page builder mode, some errors were shown into the console (error 502). After i refreshed the page it seemed to work fine though.

    I’m going to close this thread, and if in need for support or bug reporting please head over to https://my.hogash.com/support/ and create a new ticket there.

    Thank you very much!
    Marius

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Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary’ is closed to new replies.

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