February 8, 2017 at 9:22 am #275477February 8, 2017 at 9:24 am #275478February 8, 2017 at 10:18 am #275486MihaiParticipantPost count: 880
Would you mind providing me with login credentials so I can take a closer look? Please reply with following info:
– Link to your website
– WordPress Admin username / password
Don’t forget to select Set as private reply. This ensures that your information is only visible to our staff.February 9, 2017 at 9:45 am #275719February 9, 2017 at 11:28 am #275748hookroParticipantPost count: 1429
Can you please provide the FTP credentials also?
Dragos.February 16, 2017 at 10:26 am #276912February 17, 2017 at 12:40 pm #277164CosminParticipantPost count: 17572This reply has been marked as private.February 25, 2017 at 11:35 am #277479February 28, 2017 at 9:15 pm #277506MariusParticipantPost count: 1048
I have updated Kallyas to the latest version and i spent over an hour to figure out how to cleanup the cache. There seems to be a cache that’s really, really caching assets. Basically if you access through cpanel or FTP you will see that phisically css assets are updated, however if accessed through http eg: https://www.francescasi.it/wp-content/uploads/kallyas-builder/cache/1385-layout.css , it’s still the old css before the update.
I haven’t found any solution and i recommend contacting your hosting support to either disable the server cache or flush the existing cache.
Or maybe there’s a Cloudflare cache?
Please let me know how it goes! Thanks!
MariusMarch 7, 2017 at 10:52 am #277520March 12, 2017 at 9:12 pm #277532MariusParticipantPost count: 1048
Sorry for the late reply, as you probably noticed we closed these forums in favour to our new support ticketing platform at https://my.hogash.com/support/ and we’re checking these forums much rarely.
I see the problems have been solved. From what i see the IosSlider element (as well as the page builder itself) work fine eg: http://hogash.d.pr/DQ0e .
There was an issue when i first accessed the page in page builder mode, some errors were shown into the console (error 502). After i refreshed the page it seemed to work fine though.
I’m going to close this thread, and if in need for support or bug reporting please head over to https://my.hogash.com/support/ and create a new ticket there.
Thank you very much!
The topic ‘Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary’ is closed to new replies.