Forum › Forums › WordPress themes › KALLYAS – WordPress Theme › Problem ios Slider, Visual Composer and more After Updating Theme at 7 Febrary
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February 8, 2017 at 9:22 am #275477This reply has been marked as private.February 8, 2017 at 9:24 am #275478This reply has been marked as private.February 8, 2017 at 10:18 am #275486
Hello
Would you mind providing me with login credentials so I can take a closer look? Please reply with following info:
– Link to your website
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures that your information is only visible to our staff.
February 9, 2017 at 9:45 am #275719This reply has been marked as private.February 9, 2017 at 11:28 am #275748Hi,
Can you please provide the FTP credentials also?
Regards,
Dragos.
February 16, 2017 at 10:26 am #276912This reply has been marked as private.February 17, 2017 at 12:40 pm #277164This reply has been marked as private.February 25, 2017 at 11:35 am #277479This reply has been marked as private.February 28, 2017 at 9:15 pm #277506Hi there!
I have updated Kallyas to the latest version and i spent over an hour to figure out how to cleanup the cache. There seems to be a cache that’s really, really caching assets. Basically if you access through cpanel or FTP you will see that phisically css assets are updated, however if accessed through http eg: https://www.francescasi.it/wp-content/uploads/kallyas-builder/cache/1385-layout.css , it’s still the old css before the update.
I haven’t found any solution and i recommend contacting your hosting support to either disable the server cache or flush the existing cache.
Or maybe there’s a Cloudflare cache?
Please let me know how it goes! Thanks!
Marius
March 7, 2017 at 10:52 am #277520This reply has been marked as private.March 12, 2017 at 9:12 pm #277532Hi there!
Sorry for the late reply, as you probably noticed we closed these forums in favour to our new support ticketing platform at https://my.hogash.com/support/ and we’re checking these forums much rarely.
I see the problems have been solved. From what i see the IosSlider element (as well as the page builder itself) work fine eg: http://hogash.d.pr/DQ0e .
There was an issue when i first accessed the page in page builder mode, some errors were shown into the console (error 502). After i refreshed the page it seemed to work fine though.
I’m going to close this thread, and if in need for support or bug reporting please head over to https://my.hogash.com/support/ and create a new ticket there.
Thank you very much!
Marius -
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