Forum › Forums › WordPress themes › KALLYAS – WordPress Theme › Update to Kallyas v4.9.0

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  • January 23, 2017 at 2:43 pm #273133
    hark
    Participant
    Post count: 75

    Hi, guys I not too sure what might be going on but I have all my Hogash API keys installed Status: CONNECTED but have not had any notice of Kallyas v4.9.0 being available to update? I can see the new demos in place but no option to update generally to Kallyas v4.9.0 .

    I wonder if I have missed something and hope you are able to advise.

    Best
    Ian

    January 23, 2017 at 3:08 pm #273146
    Mihai
    Participant
    Post count: 880

    Hi Ian,

    You can manually update the theme.

    More details about how to update the theme you can find here: Link

    Regards,

    Mihai.

    January 24, 2017 at 1:21 pm #273289
    hark
    Participant
    Post count: 75

    Thanks for the update Mihal – I will take a look. I have got everything in place the API key is good and the WP Kallyas dashboard say that its connected – when I do a refresh of the updates button it is still reporting that the theme is up to date~ !

    The Kallyas theme dashboard is pretty good just needs to have the updater working , or do you think this is something local to my install?

    Ian

    January 24, 2017 at 1:35 pm #273290
    hark
    Participant
    Post count: 75

    Actually, I have the Kallyas theme installed 3 times and its the problem for them all?

    January 25, 2017 at 1:26 pm #273408
    Cosmin
    Participant
    Post count: 17572

    Hey Ian,

    Would be ok to have just one directory of the theme and not to be installed 3 times.

    January 26, 2017 at 3:14 pm #273690
    hark
    Participant
    Post count: 75

    Sorry, Cosmin I meant that I have purchased Kallyas 3 times for three different domains/sites and have the same update problem with all the installs, all the API are active via the new Hogash dashboard etc.
    So I am not sure what or way I cannot get the update via this route and not the manual?
    Best
    Ian

    January 26, 2017 at 3:41 pm #273699
    Cosmin
    Participant
    Post count: 17572

    Hi,

    Try this: un-link a domain from my.hogash.com, then go to the domain you un-linked, in the dashboard > updates hit Check again http://take.ms/gOEAO

    After you did this, go back to your dashboard and re-add the API key to that specific domain http://take.ms/7j1ZMj

    Last thing to do is go back to Updates > Check again and see if you get the notice

    Thanks and let me know how it goes.

    January 26, 2017 at 4:37 pm #273713
    hark
    Participant
    Post count: 75

    I did this Cosmin but the from within the Kallyas dashboard in WP the theme alway remains connected even though I unlink etc

    January 26, 2017 at 5:35 pm #273739
    Cosmin
    Participant
    Post count: 17572

    Ok Ian,

    We’ll see what this is about. We need to investigate this further and I will get back to you

    January 26, 2017 at 5:40 pm #273742
    Cosmin
    Participant
    Post count: 17572

    Ian,

    I try to explain again in more detail:

    Please try to access http://my.hogash.com and sign out eg: http://hogash.d.pr/ImWK . Then, retry to login with the Envato Login eg: http://hogash.d.pr/NHb3 . This way the Envato API’s refresh token will get updated. Not entirely sure if this will enable the updates, but for some it seemed to be the solution.

    Also the limitation to hit the Check again button ( eg: http://hogash.d.pr/utXL ) is maximum 10 times per 24 hours. Unfortunately this is the Envato API limitation.

    Regards,

    January 26, 2017 at 5:42 pm #273744
    Cosmin
    Participant
    Post count: 17572

    Ian,

    I try to explain again in more detail:

    Please try to access http://my.hogash.com and sign out eg: http://hogash.d.pr/ImWK . Then, retry to login with the Envato Login eg: http://hogash.d.pr/NHb3 . This way the Envato API’s refresh token will get updated. Not entirely sure if this will enable the updates, but for some it seemed to be the solution.

    Also the limitation to hit the Check again button ( eg: http://hogash.d.pr/utXL ) is maximum 10 times per 24 hours. Unfortunately this is the Envato API limitation.

    Regards,

    January 26, 2017 at 11:22 pm #273794
    hark
    Participant
    Post count: 75
    This reply has been marked as private.
    January 27, 2017 at 11:30 am #273836
    hookro
    Participant
    Post count: 1429

    Hi @hark

    Can you provide your admin credentials so we can do some investigations?

    Regards,

    Dragos.

    January 30, 2017 at 3:15 pm #274125
    hark
    Participant
    Post count: 75
    This reply has been marked as private.
    January 30, 2017 at 3:33 pm #274129
    hookro
    Participant
    Post count: 1429

    Hi,

    I will need also the FTP credentials. Thanks

    Regards,

    Dragos.

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